Legal
Privacy Policy
This Privacy Policy explains how AdVanture Lifestyle handles information when you use the AdVanture Lifestyle website and services.
AdVanture Lifestyle is built for campervan travellers, motorhome owners and outdoor adventurers. We aim to collect only the information we need to provide and improve our services, and to treat personal information responsibly.
Effective date:
1.Information We Collect
Depending on how you use the website or services, we may collect information such as:
- Information you provide directly, such as your name, email address or other contact details.
- Information provided when you contact us or request support.
- Information associated with your use of the AdVanture Lifestyle app or website.
- Technical information such as browser type, device information, IP address and basic usage information.
- Information relating to preferences or settings that you choose to provide.
We do not intentionally collect sensitive personal information unless it is necessary, lawful and appropriate for the service being provided.
2.How We Use Information
We may use information we collect to:
- Provide and operate AdVanture Lifestyle services.
- Respond to enquiries and provide customer support.
- Maintain and improve the website and app.
- Understand how our services are being used.
- Detect, prevent or investigate misuse, fraud or security issues.
- Communicate important information about our services.
- Meet legal and regulatory requirements.
3.Information Sharing
We do not sell your personal information.
We may share information with trusted service providers where this is necessary to operate the website, app or related services. These providers may process information on our behalf and are expected to handle it securely and only for the purposes for which it has been provided.
We may also disclose information where required by law, legal process, or where necessary to protect the rights, safety or security of AdVanture Lifestyle, our users or others.
4.Cookies and Similar Technologies
The website may use cookies or similar technologies to provide essential functionality, improve performance and understand how the website is used.
Where required by law, appropriate consent will be requested before using non-essential cookies or similar technologies.
You can also control cookies through your browser settings.
5.Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can be guaranteed to be completely secure.
6.Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.
When information is no longer required, we will take reasonable steps to delete or securely dispose of it.
7.Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where applicable.
- Object to or restrict certain processing.
- Request a copy of certain information in a portable format.
- Withdraw consent where processing is based on consent.
If you would like to exercise any applicable rights, contact AdVanture Lifestyle using the contact details provided on the website.
8.Children's Privacy
AdVanture Lifestyle services are not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can investigate and take appropriate action.
9.Third-Party Services
The website and app may use third-party services to provide hosting, analytics, communications, authentication, mapping or other functionality.
These services may process information according to their own privacy policies and terms.
Where appropriate, users should review the privacy policies of relevant third-party services.
10.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
When changes are made, the updated policy will be published on this page with the revised effective date.
11.Contact Us
If you have questions about this Privacy Policy, your personal information, or how AdVanture Lifestyle handles data, please get in touch:
Effective date: